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Yellow Page Search > Whimsic Alley
Whimsic Alley - (888) 399-9514
Whimsic Alley
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A Shopping Haven for Wizards of Distinction
2717 1/2 Wilshire Blvd
Santa Monica, CA 90403
(888) 399-9514
Neighborhoods: West LA,Northeast
Markets:
Los Angeles, CA Metro
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Owner Message
- Tons of Harry Potter Items!
- Amazing selection of Costumes
- Toys & Collector Items
At Whimsic Alley we carry the WORLD'S LARGEST SELECTION OF HARRY POTTER BRANDED ITEMS: costumes, wands, quills & ink, journals, robes, cloaks, collector's items, action figures, knit scarves & hats and more. Our Harry Potter costumes are available in youth sizes & adult. These PROFESSIONAL QUALITY robes are made of 100% polyester with button closures. Robes have an inside wand pocket, long pointed hood in back and uses a sturdy double layer construction that holds its shape in a way no costume robe can. We also carry a large selection of Twilight and Tim Burton merchandise. If you are a fan of Harry Potter, this is the store for you! The team at Whimsic Alley wants to ensure that you obtain excellent service - we are open 7 days a week & would love to help you find what you are looking for. We also ships products all around the world - please visit our website for details.
Customer Reviews
 Whimsic Alley is a major let down
Reviewed by HelloMetro User on
2009-09-13T21:31:00Z
If I could give them zero stars I would. asides from the mutlitude of little things that this store needs to improve upon, the Harry Potter sweaters they sell don't even match the ones in the film.
Very Frustrating
Reviewed by HelloMetro User on
2009-07-11T16:36:00Z
My daughter placed an order with this company and never received her order. Her credit card was charged right away and we contacted the customer service number and got the voice mail. We left a message, but have not heard back. We also contacted the company via e-mail and again, no response. We finally placed a complaint with the BBB. After reading the reviews, we will never do business with this company again and we hope others will not as well. Her order was almost $200 and that is a lot of money to just throw away. We all hope that this company will do the right thing but after reading others input we are not so sure.
 I agree! Do not be discouraged.
Reviewed by HelloMetro User on
2009-05-15T15:11:00Z
After reading through some reviews (I had already placed and paid for my order) I was incredibly nervous that I would not receive my order, or that I would be chasing down customer service. It has now been a week since I placed my order and I am happy to report that things could not have gone more smoothly.
I was contacted the day after I placed my order to authorize an additional shipping charge (since I live in Canada) which I replied to instantly and within 3 days my order had shipped along with an email from Whimsic alley and the tracking number from UPS. It is actually already in customs today (in Canada) so I just have to wait for UPS to do it's thing.
I agree that most of the problems seemed to stem around the release of Deathly Hallows (and I hope that all grievances were all eventually resolved). Their website seems to be up and running (although the page itself could do with a major overhaul).
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